Terms and Conditions
The following terms and conditions regulate electronic purchases on the e-commerce site www.rpgmeeting.com, hereinafter referred to as RPG Meeting. The site is operated by "Alephtar Games di Paolo Guccione".
The conditions applicable to each order are the ones valid at the time the order was placed.
1. Customer responsibilities
The customer states to be a consumer according to Italian Law n.185/1999 and to be of legal age, and that the data provided are true and correct.
The customer has the responsibility of examining the present terms and condtions before placing any order. Any order confirmation thus implies knowledge and acceptance of the present terms and conditions. It is the customer's responsibility to print and store a copy of the present terms and condition, reviewed and accepted during purchase, in obeyanct to Articles 3 and 4 of Italian Law n. 185/1999.
2. Products: prices and characteristics
Except where noted otherwise, the prices of all products include VAT. Any new prices published replace the previous ones.
All pictures on the site are purely indicative of the products and cannot constitute a statement of the product characteristics.
All orders placed must be completed in all parts before being considered valid. Each order placed is the equivalent of a contract proposal made by the customer. By fulfilling the order RPG Meeting confirms and accepts it.
RPG Meeting reserves the right not to accept incomplete or incorrect orders.
All fiscal documents pertaining to a purchase are issued at the time of shipping of the products.
Each contract proposal has an associated Order Number which must be specified in each further communication to RPG Meeting. The customer receives an e-mail confirming the order and specifying its order number at the moment the contract proposal is created.
All shippable products ordered are delivered to the address the customer specified in the order itself. It is the customer's responsibility to make sure that this address allows delivery during normal work hours.
4. Payment methods
RPG Meeting uses PayPal as its payment method. The customer can pay with a PayPal account or with a credit or debit card. Any credit card information provided is handled directly and exclusively by PayPal according to the most recent security standards. No credit card information is handled by RPG MEeeting or stored in the RPG Meeting archives.
5. Shipping and Handling
RPG Meeting ships the products commanded as soon as possible. The products are usually delivered within five work days (for Italy) or ten work days (for abroad) after the first saturday following the order.
RPG Meeting is not responsible for shipping. It is the customer's responsibility to check that the shipment is intact and corresponds to what has been ordered. In case of damage or discrepancies, the customer must reject the shipment and complain with the carrier, while at the same time sending an email to [email protected]. Once the customer has accepted the delivery, no further complaints can be accepted.
For Italy only, you can select both a non-tracked shipping method by selecting "Poste Italiane" or a tracked shipping method by selecting "Corriere Postale". We recommend that you provide a telephone number in case you select the latter method.
Only a non-tracked shipping method is available outside of Italy, by selecting "International shipping".
A customer can cancel an order that has not been shipped by sending an email to [email protected].
If the order has already been paid, a coupon of equivalent value will be issued in favour of the customer. Upon request, it is possible to issue a ful refund.
Qualora il Cliente non sia soddisfatto dei prodotti ordinati e nel caso in cui l'ordine sia intestato a una persona fisica (e dunque non avete fatto esplicita richiesta di fattura intestata a persona giuridica) ai sensi
The customer can invoke article 5 of Italian Law 185/1999 to receed from the purchase within 10 working days from the delivery of the products, by communicating this to the address
Alephtar Games di Paolo Guccione
Via D. Di Marco 15 – 90144 Palermo (PA) - ITALY
or by email to [email protected].
The right of recess is applicable only if the product is intact and still sealed in its original package. RPG Meeting will communicate to the customer the terms and condition for the return of the product. Return expenses are charged to the customer.
Only the guarantees provided by the manufacturer apply to the products sold on RPG Meeting.
9. Exclusion Clause
Any right to a compensation for damage, or any responsibility for damage direct or indirect to third parties as a consequence of a purchase on RPG Meeting is explicitly excluded.
All complaints must be addressed to:
Alephtar Games di Paolo Guccione,
Via D. Di Marco 15 – 90144 Palermo (PA) - ITALY
or by email at the address: [email protected]
11. Applicabile law
The purchase is considered as taking place in Itally and according to the Italian law.
The customer declares to have read and understood the following terms and conditions and to accept them without reserves.